About Sevadoot
Sevadoot WhatsApp Chatbot – Digital Assistant for Grievance Redressal & Government Schemes
Sevadoot is an innovative WhatsApp chatbot developed and published by the Nagpur District Collector Office in collaboration with KGBAIS Digital Services Pvt. Ltd. Designed to empower citizens, Sevadoot simplifies grievance collection and redressal while providing valuable information about various government schemes.
With Sevadoot, residents of Nagpur can:
✅ Lodge grievances directly through WhatsApp and track their status.
✅ Access details of government schemes and benefits available for citizens.
✅ Receive instant updates on essential public services and district administration initiatives.
This chatbot ensures seamless communication between the administration and citizens, making governance more accessible, efficient, and transparent.
Office Departments Under Sevadoot
Sevadoot will help citizen to collect grievances about following issues and assign them to concern officials
Revenue
Manages land records, property assessments, and tax collections.
Health
Implements public health initiatives and manages healthcare services.
Animal Husbandry
Focuses on livestock management and veterinary services.
MGNREGA
Ensures the execution of employment guarantee schemes.
Town Planning
Plans and regulates urban development and land use.
Municipal council
Basic amenities of Municipal council .
✅ Efficient Grievance Redressal – Enable citizens to easily lodge complaints, track their status, and receive timely resolutions through WhatsApp.
✅ Accessible Government Schemes Information – Provide citizens with instant and reliable details about various government schemes, ensuring they can avail the benefits they are entitled to.
✅ Enhancing Citizen-Government Communication – Bridge the gap between the administration and the public by offering a direct, user-friendly platform for interaction.
✅ Promoting Digital Governance – Leverage technology to make government services more accessible, transparent, and efficient for all citizens.
✅ Faster Response & Resolution – Streamline the grievance-handling process, reducing delays and ensuring accountability in service delivery.
Dr. Vipin Itankar IAS (Collector And District Magistrate)
